Frequently Asked Questions
Everything you need to know about namemyapp, from AI name generation to domain management.
General
5 questions
We use advanced AI to generate creative, brandable business names based on your description. Unlike other generators, we check domain availability in real-time across multiple registrars, so we only show you names you can actually buy. Describe your project, select a name, and purchase—all in one flow.
Our Availability-First Guarantee. Traditional name generators show you creative suggestions, but most are already taken. We flip this—every single name we show is verified available. Plus, we offer integrated checkout with logo, email, and legal docs, so you don't need 5 different vendors.
Yes! Searching for names and checking availability is completely free with no limits. You only pay when you decide to purchase a domain or subscribe to premium plans.
Our AI generates 20+ available, curated domain suggestions in under 5 seconds. We use parallel processing and intelligent caching to make the experience instant.
No, you can search and browse results as a guest. You'll only need to create an account when you're ready to purchase a domain or save favorites.
AI & Name Generation
5 questions
Our system uses a hybrid approach: (1) Lexical generation creates hundreds of word combinations from synonyms, metaphors, and linguistic patterns; (2) Bulk availability checking filters to only available names; (3) AI curation ranks the best options by brandability, memorability, and relevance to your description.
The more context, the better. Instead of "task app," try "AI-powered task manager for freelancers who juggle multiple clients." Industry context, target audience, and desired vibe (modern, playful, professional) all help the AI generate more relevant suggestions.
Absolutely! You can regenerate as many times as you want for free. Try adjusting your description or adding different keywords to get varied results.
Our AI is trained to avoid obvious trademark conflicts with major brands. For additional peace of mind, we offer an optional USPTO Trademark Search ($9.99) that scans the official trademark database for potential conflicts.
By default, we hide premium domains (aftermarket domains with inflated prices) to avoid sticker shock. You can toggle this setting to show premiums if you want to explore higher-value options.
Domains & Registration
6 questions
Yes, 100%. When you purchase a domain through namemyapp, you are the legal registrant with full ownership rights. We act as the interface to the registrar, but the domain is legally yours. You can transfer it to any other registrar anytime after the ICANN 60-day lock period.
We support 500+ TLDs including .com, .io, .ai, .app, .dev, .co, .net, .org, .tech, .xyz, and many more. We prioritize modern, tech-friendly extensions that founders love.
Yes. ICANN requires a 60-day lock period for all new registrations (this is an industry-wide rule, not our policy). After that, you're free to transfer your domain to any other registrar. We provide the auth code and full support for transfers.
In the rare case a domain is taken between search and checkout, we'll catch it before payment and alert you immediately. You won't be charged for an unavailable domain—ever.
Yes, we support IDNs for many TLDs. Enter characters from non-Latin scripts (like Chinese, Arabic, or Cyrillic) and we'll check availability where supported.
Domains are registered for 1-10 years (you choose). We send renewal reminders 60, 30, and 7 days before expiration. Auto-renewal is enabled by default but can be disabled in your dashboard.
DNS & Technical Setup
4 questions
We provide a visual DNS editor in your dashboard. For common setups, we offer one-click presets for Vercel, Netlify, Railway, Render, and more. Just select your hosting provider and we'll configure the records automatically.
Every domain includes standard DNS management. Premium DNS with Cloudflare's advanced features (DDoS protection, analytics, faster propagation) is available as an add-on for $4.99/month. You can also use your own nameservers if preferred.
API access is on our roadmap for the Agency plan. Currently, all DNS management is through the dashboard, but we're building programmatic access for power users.
Our Cloudflare-backed DNS typically propagates in minutes, not hours. We also provide a propagation checker in your dashboard so you can monitor status in real-time.
Security & Privacy
5 questions
Yes! WHOIS privacy protection is included FREE on all domains. Your personal information (name, address, email, phone) is hidden from public WHOIS lookups and replaced with proxy details.
Yes, every domain gets a free SSL/TLS certificate auto-provisioned via Let's Encrypt. Your site will be secure with HTTPS from day one—no configuration needed.
We never store your credit card details. All payments are processed securely through Stripe, which is PCI DSS Level 1 certified—the highest level of payment security certification.
Yes, domain locking (registrar lock) is enabled by default to prevent unauthorized transfers. You can temporarily disable it from your dashboard when you need to transfer out.
We're fully GDPR compliant. You can export or delete your data at any time from your account settings. We only collect data necessary to provide our services.
Email Services
4 questions
We offer FREE email forwarding on all domains (up to 10 addresses). Forward addresses like [email protected] to your existing inbox. For full business email with dedicated mailboxes, we're integrating professional email hosting (coming soon).
From your dashboard, go to Email settings, enter the alias (e.g., 'hello') and the destination email. We'll automatically configure the DNS records. Takes about 30 seconds.
Yes! You can set up unlimited email forwards per domain. Create hello@, support@, sales@, team@—whatever you need.
We configure proper SPF, DKIM, and DMARC records to maximize deliverability. Forwarded emails should arrive in your inbox normally, though the original sender's reputation also matters.
Logo & Branding
4 questions
Our AI logo generator uses OpenAI's DALL-E to create unique, professional logo concepts based on your brand name and industry. You get 4-10 variations with different styles, and all files in PNG, SVG, and vector formats.
The $19.99 Logo Pack includes: 4 AI-generated logo concepts, each in multiple formats (PNG transparent, PNG white background, SVG vector), brand color palette, and a favicon. Perfect for launching fast. It's included FREE with the Founder plan!
The basic Logo Kit is AI-generated without revisions. If you need custom modifications, contact us about our Pro Logo service ($99) which includes human designer refinements and unlimited revisions.
Yes, you receive full commercial rights to use the logo for any business purpose. There are no royalties or attribution requirements.
Billing & Payments
6 questions
We accept all major credit cards (Visa, Mastercard, American Express, Discover) via Stripe. We also support Apple Pay, Google Pay, and Link for faster checkout.
No hidden fees, ever. The price shown at checkout is the price you pay. We include WHOIS privacy and SSL certificate free on all domains. Standard DNS management is included; Premium DNS with advanced Cloudflare features is available as an add-on for $4.99/month.
Domain registrations follow ICANN's 5-day grace period policy for full refunds. After that, domains are non-refundable (this is industry-wide). Subscription plans have a 30-day money-back guarantee.
Absolutely. Cancel from your dashboard with one click. Your subscription benefits continue until the end of the billing period, and your domains remain yours (they don't require a subscription).
Yes! Annual subscription plans include 2 months free compared to monthly billing. We also offer volume discounts for Agency plan customers registering multiple domains.
Invoices are automatically generated for every transaction and available in your dashboard under Billing. You can also set up automatic invoice emails to your accounting team.
Still Have Questions?
Can't find what you're looking for? Our team is here to help.
